Certificate in Housekeeping :
Introduction to Hotel Industry
Define hotel, History of hotel industry
Types of Hotels
Introduction to Housekeeping department
Organizational hierarchy of HK Department
Essential attributes of HK personnel
Interdepartmental coordination with HK dept.
Job Description of various HK personnel
Guestroom Cleaning
Rules followed on a guest floor
Arranging Housekeeping trolley
Cleaning a Room, Cleaning a Bathroom, Making a bed
Inspection
Evening Service, Second Service
Preparing room report
Floor Pantry
Equipment used in the pantry
Procedures for requisitioning Fresh linen
Procedures for requisitioning Guest & cleaning supplies
Control Desk
Role of the control Desk
Registers and file maintained in the control desk
Public Area
Different public areas
Cleaning procedures of those areas
Care and storage of out-of service Furniture
Cleaning Equipment & Agents
Cleaning equipment using in the hotel industry
Cleaning agents using in the hotel industry
Stain removal (different fabrics)
Safety & Security
Common Housekeeping Chemicals
Lost and Found Procedures
Laundry
Laundry (OPL)
Planning OPL, laundering linens
The flow of linens through the OPL
Common laundry problems and their solutions
Machines & equipment
Valet service, on-premise valet service
Job list of washer, head washer, laundry attendant and laundry manager.
Linen And Uniform
Types of Linen used
Sizes of Linens
Carpets and Floors
Carpet Construction
Carpet Problems
Carpet Maintenance
Carpet and Floor Care Equipment
Carpet Cleaning Methods
Special Carpet Treatment
Types of Floors
General Floor Maintenance
Floor Cleaning Methods
Managing Inventories
Par Levels
Linens
Uniforms
Guest Loan Items
Machines and Equipment
Cleaning Supplies
Guest Supplies
Firefighting system & their extinguishers
First Aids
English for Housekeeping
Housekeeping
With no prior experience, you will have the opportunity to walk through hands-on examples with Hadoop and Spark frameworks, two ...
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